In Store Pick Up
When you arrive to collect your order please have your confirmation number with you. We are open for pick-up Sun-Thurs: 10 a.m. to 6 p.m., Fri-Sat: 10 a.m. to 8 p.m. (holiday and summer hours may vary).
Please note, any orders not picked up within 60 days will be moved to our unclaimed purchases area off-site. Customers are asked to contact the store to arrange a pickup date and time. As we are limited on space, any orders not claimed within 90 days will be donated to a local charity.
Thank you so much for your continued support. We are working hard to fulfill all online orders that we receive as soon as possible. Most orders are fulfilled within a few hours, on occasion it may take longer and we appreciate your understanding and patience.
Shipping
Orders requiring shipping* are processed within 1 to 3 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification when your order has shipped. We securely package online orders that require shipping and provide tracking.
Please allow for extra time during peak holiday season. Note: delays or possible damages incurred during shipping are the responsibility of the shipping company. We will not accept returns for shipments that do not arrive on time.
Large or heavy items may incur additional shipping fees in excess of the flat rate. Customers will be notified and consulted regarding further payment before we fulfill the order.
Requests for express shipping will be charged an additional fee. Costs available upon request.
| Province | Standard Flat Rate Shipping | Oversized/Overweight |
| BC | $15 | +$10 |
| Alberta | $25 | +$10 |
| Saskatchewan | $25 | +$10 |
| Manitoba | $25 | +$10 |
| Ontario | $25 | +$10 |
| Quebec | $25 | +$10 |
| Newfoundland | $30 | +$10 |
| Nova Scotia | $30 | +$10 |
| New Brunswick | $30 | +$10 |
| PEI | $30 | +$10 |
| Northwest Territories | Ship on Request | |
| Yukon | Ship on Request | |
| Nunavut | Ship on Request | |
* Some items are not available for shipping and will be indicated in the product description.